Frequently Asked Questions About Sending Parcels with Brighton Couriers

Frequently Asked Questions About Sending Parcels with Brighton Couriers

When it comes to sending parcels, documents, or pallets across the UK and internationally, choosing the right courier service matters. At Brighton Couriers, we work with the UK’s leading express delivery companies to provide reliable local, national, and global courier services tailored to your needs.

To help our customers better understand the delivery process, we’ve answered some of the most frequently asked questions about sending parcels with Brighton Couriers.

What Services Does Brighton Couriers Offer?

Brighton Couriers provides a full range of courier and delivery services including:

• Document delivery
• Parcel delivery
• Pallet transportation
• UK nationwide courier services
• International shipping
• Express delivery solutions

Whether you are sending a single parcel or arranging regular business deliveries, we can help find the right solution for your requirements.

How Should I Pack My Parcel for Safe Delivery?

Proper packaging is essential to ensure your parcel arrives safely and on time. During transit, parcels may be handled several times, so secure packing is extremely important.

Here are our top packing tips:

Use a Strong Box

Always choose a sturdy cardboard box that is suitable for the weight and size of your contents. Avoid boxes that are too large or under-filled, as they can become crushed during transportation.

Wrap Items Individually

Protect each item separately using bubble wrap or other cushioning materials. Fragile items should be especially well protected.

Cushion the Contents

Place your goods in the centre of the box and ensure they do not touch the sides. Fill empty spaces with packing materials to prevent movement during transit.

Seal the Parcel Properly

Use strong brown packing tape and seal all edges securely. Double-taping can provide additional protection.

Remove Old Labels

If you are reusing a box, remove or cover any old shipping labels to avoid confusion during delivery.

Label Clearly

Write the delivery address clearly using capital letters if handwritten. It’s also a good idea to place a duplicate address label inside the parcel in case the outer label becomes detached.

Use “Arrow Up” Labels

For liquids or non-solid materials, use “arrow-up” labels to indicate the correct orientation of the package.

Can Brighton Couriers Deliver Fragile or Glass Items?

Yes, fragile and glass items are permitted for shipment. However, these items are sent entirely at the customer’s own risk.

Brighton Couriers cannot accept responsibility for damage or breakages during transit, which is why careful packaging is essential when sending delicate goods.

What Is a Commercial Invoice and When Do I Need One?

A commercial invoice is required for all consignments being shipped to non-EU countries, including the Channel Islands.

This document confirms:

• The origin of the goods
• A description of the items
• The value of the shipment
• The intended use of the goods

To avoid customs delays, four copies of the commercial invoice should accompany your shipment.

Can Brighton Couriers Transport Dangerous Goods?

No. Brighton Couriers is not licensed to carry dangerous goods, meaning we are unable to transport hazardous materials or restricted items.

If you are unsure whether your shipment falls into this category, please contact our office before booking your delivery.

Why Choose Brighton Couriers?

Customers choose Brighton Couriers because we combine reliable service with flexible delivery solutions. By partnering with the UK’s leading express delivery companies, we can offer efficient courier services for businesses and individuals alike.

Our goal is simple: to provide secure, dependable, and cost-effective delivery services you can trust.

How Can I Contact Brighton Couriers?

If you have any questions about your shipment or need help choosing the right courier service, our team is here to help.

Phone: 01273 494529
Email: info@brightoncouriers.co.uk

Address:
Brighton Couriers
The Granaries, Paynesfield
Henfield Road
Albourne
BN6 9JJ

Visit Brighton Couriers online for more information about our services.